network
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| Registration & Licensing | ||
Is
registration fee depends on number of computers
in my network? |
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- No. Unlike other software on a market, fee for Cafe Manager doesn't
depend on number of computers in your network. Registration
fee depends on a number of computers where you intend to use Cafe
Manger (control application). Normally
you would need one PC for Cafe Manager, typically situated at reception/counter/cash-desk Shield is a client side application and you can use it on as many system as you like without having to register it. Simple example of Cafe Manager installation could be found here. |
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Can I receive
Cafe Manager and Shield on
CD? |
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| -
No. We operate only through e-mail |
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I
heard you do not require license
for every client PC. Is that
true? What is you license policy then? |
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| -
Yes that is true. Since Shield is a free program you can have as many
client systems as you want. On the other hand Cafe Manager required to be licensed. Cafe Manager must be licensed for every system where it used. For example: If you own two cafes and intend to use two copies of Cafe Manger you need to purchase two licenses. If you intend to use two copies of Cafe Manager at one location you will need you to purchase two licenses as well. |
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What types of payment do you accept? |
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| - Cafe
Manager Lite can be bought through Shareit! Registration Services ( http://www.shareit.com
). Shareit! have different payment procedures (online credit cards, cheque, wire transfer and etc.) We believe they can suggest the best possible option for you. Please contact Shareit! at this address: register@shareit.com (don't forget to include program ID: Cafe Manager Lite - 130348) |
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Can I have Café
Manager Lite and Café Manager Pro installed on the same system? |
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| - Yes. |
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| Is
there an economical upgrade from
Cafe Manager Lite to Cafe Manager Pro? |
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| - Yes.
Please click here for more information. |
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| Installation & Configuration | ||
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How I can Transfer license from one
PC to another? |
| You
can only transfer license from PC where you have Cafe Manager Lite
registered, to the PC where you have new (unregistered)
installation of Cafe Manager Lite You can transfer license as many times as you want. IMPORTANT: Please email your new Serial Number to technical support. Serial Number is one of your registration details. It is important to keep it up-to-date. To transfer a license please do following: -
On PC where you have Cafe Manager Pro Lite registered select
Transfer/Upgrade… from File menu. |
| What
if I
need to reinstall Cafe Manager Lite on the same system? |
| When
you register Cafe Manager Lite it will produce a license file (cmLite.slx).
You can find this file in Cafe Manager Lite directory. If
you only reinstall Cafe Manager Lite you need to make sure that
the license file (cmLite.slx)
is in Cafe Manager Lite directory. |
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Is it possible to reinstall
Cafe Manager Lite on a different PC and use same Unlock
Code? |
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| What
if my system got corrupt and I would need to reinstall
whole operating system? |
|
Before
you reinstall operating system you need keep your current license
"alive" Please do following: |
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What maximum number
of computers I can use in Cafe Manager? |
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- Any number you like up to 999. Please Note: Maximum recommended
number is 100. In Cafe Manager go to Tools>Options, select General tab and simply type in number of PC in a space provided. Click Apply. There is only one limitation based on your machine configuration and Operating System resources. Depending on OS resources and amount of background programs running, you may have problems loading a large number of PC-Panels. You may receive one of the following messages: "Could not load [Number of PC specified] , would you like to load [Possible number of PC panels]" or "Failed to load control [name of control], your version of [name of control] may be out of date" You can either change number of client PCs (consider to purchase a second copy of Cafe Manager and run it on a separate system) or install Cafe Manager on Windows NT (4) as it more resourceful than W95/98 |
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Do I have to install
Cafe Manager on my Network Server? |
| -
No. You can install Cafe Manager on a separate PC and if you are not
using Shield this PC doesn't have to be connected to the network
at all. Basically Cafe Manager would be installed on PC at your reception
or cash-desk. Simple scheme of Cafe Manager installation could
be found here. If you want to use Shield, you have to make sure at least one is true: 1. You have a static IP addresses for every client PC. If you do not have a server and use only a router, please check with device manual, can you have a static IP address. 2. You can map a network drive to the every client PC from the system where Cafe Manager is installed. |
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____________________ |
| General |
|
Does Cafe Manager have some
sort of report generation? |
| - Cafe Manager Pro has
integrated reports functionality. You can access it in Cafe Manager
Pro from View menu or click on CM Reports button on a toolbar. You
can also run Reports from Windows Start/Programs/Cafe Manager Pro
menu. Reports are created based on the log files produced by the program.
Log file has format of a standard comma separated text file. You can
also import it to MS Access or MS Excel and create reports from there.
For more information see help for MS Access or MS Excel |
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I forgot a password for Options
menu in Cafe Manager. Can it be retrived somehow? |
| - Password is kept in
cmdb.ini file, which is in
Dll folder inside Cafe Manager's directory. |
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In Pre-Paid mode Cafe Manager 2.4.0 does not unlock the
client? |
| - Please upgrade to Cafe
Manager Lite 2.4.2 |
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In Pre-Paid mode Screen Shield timer
does not count down? |
| - Please upgrade to Cafe
Manager Lite 2.4.2 |
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